Apps
Download your benefits apps by clicking the link to the app store.
Aetna
Access your Aetna medical plan account information, find providers, resources and more.
BlueCross Blue Shield of Texas
Go mobile with Blue. Find a doctor, hospital or urgent care facility as well as access your plan information.
CVS Caremark
Securely access your prescription and pharmacy information in real time.
Delta Dental NJ
Delta Dental's mobile app gives you access to dentist search, claims and coverage and your ID card right on your mobile device.
GuidanceResources Now
Access the Employee Assistance Program (EAP) resources from the palm of your hand.
Kaiser CA HMO
Gives you the tools to access your medical records, make appointments, refill prescriptions, view most lab test results, send non-urgent messages to your doctor and more.
Limeade
Check in on your Power up my life goals from wherever you are.
Livongo for Diabetes (For members enrolled in a BCBSTX medical plan)
Access your blood glucose readings and trends, get fresh ideas for living with your condition, and participate in a community.
MetLife
View your disability claims, send messages and attachments to MetLife, and update your return to work date.
Virtual Visits Powered by MDLIVE (For members enrolled in a BCBSTX medical plan)
Access treatment for non-emergency medical conditions 24/7.
WageWorks
Use the EZ Receipts™ Mobile Application to check current account balances, submit health care and dependent care claims, and submit WageWorks® Health Care Card receipts.
Zagster
(For Princeton employees only)
Check which racks have bikes, pay for your ride with Apple Pay, easily end your trip, and more with this handy companion app to the Zagster bikeshare program.
General Benefit
Questions
Medical and Prescription Drug
BlueCross BlueShield
of Texas
Group ID: CDHP - 168012
Group ID: $30 Copay - 167161
Phone: 800-521-2227
24/7 Nurseline: 800.581.0368
Benefits Value Advisor
For members enrolled in a BCBSTX medical plan
Phone 800-521-2227
Enhanced Care Management
For members enrolled in a BCBSTX medical plan
Phone 866-412-8795
KELSEY CARE (GREATER HOUSTON AREA) – For run-off claims only
Kelsey-Seybold (Click MyKelseyOnline)
Group ID: 865412
Phone 800-784-3983
Flexible Spending Accounts
Health Savings
Account
Life Insurance and Accidental Death
and Dismemberment
Employee Assistance Program
Tobacco Cessation
FMLA and Disability
Financial Benefit
Plans
Xcel Energy Retirement Benefits
Phone 800-689-7662
Con Edison
Phone 212-460-4600
Niagra Mohawk/National Grid
Phone 800-689-7662
Conectiv
Phone 800-523-1188
Duquesne Benefit Central
Phone 877-393-7800
FirstEnergy (Fomerly GPU)
Phone 800-543-4654
Pepco
Phone 800-523-1188
Commonwealth Energy System (CES)
Phone 844-458-7431
Orange & Rockland (O&R)
Phone 845-577-2501
EIX/EME
Phone 866-693-4947
Other Contacts
Qualified Domestic Relations Orders
Qualified Domestic Relations Orders (QDRO) Center
Phone 866-291-1620
Payroll
For payroll inquiries including:
- Paycheck information
- Payroll taxes
Initiate a Payroll support request service desk ticket.
Use SAP ESS for changes to:
- Direct deposit
- W-4s
- State or local withholdings
See directions on the Payroll Insider page.
Email HRPayroll@nrg.com
Data Changes
For active employees, please make address changes directly in SAP ESS.
For employee data inquires/changes including:
- Name changes
- Address changes
- Parking deductions
Email DataManagement@nrg.com
Employment Verification
Please note: The Work Number only has a repository of information from 2013 to Current.
You will need:
- NRG Energy Employer Code: 12331
- Your Social Security Number
- Your PIN (last 4 digits of your SSN, birthdate)
Phone 866-604-6572
Available 24/7
Employment Verification (prior to 2013)
Email HRBusinessOperations@nrg.com
Please note: The Work Number only has a repository of information from 2013 to Current.
You will need:
Phone 713-537-2246
Fax 713-537-4214
Learn about your benefits, manage your 401(k) plan account, check on prescriptions, medical or dental claims and more – all directly from your phone.
BENEFITS WALLET CARD
App Center
General Benefit Questions
Medical and Prescription Drug
Wellness
Dental Plan
Vision Plan
Flexible Spending Accounts (FSA)
Health Savings Account
Life Insurance and Accidental Death and Dismemberment
Employee Assistance Program
Tobacco Cessation
FMLA and Disability
Financial Benefit Plans
Other Contacts